We hope that you love your purchase, but if you need to make a return, please read our policy below:

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Accepted returns are eligible for store credit only within 10 business days of the delivery date provided by usps. For in-store pickup orders or items purchased at events, returns must be made within 10 days of the purchase date.

Original shipping charges are non-refundable. Customer is responsible for shipping unwanted items back.

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Store Credit will be issued via email and can be used online or instore. Store credit expires one (1) year after issue date.

 

Return Conditions:

• Your item(s) to be returned must be in new condition.

• Tags must still be attached.

• No odors, pet hair, or other user damage/wear/tear.

 

Non-Returnable Items:

• ALL sale items, deal of the day items, markdowns, bralettes, camisoles, jewelry, purses, accessories, bodysuits, swimwear, gifts, gift cards, and items purchased with a coupon code are FINAL SALE. PLEASE DO NOT TRY TO RETURN THESE ITEMS. ANY ITEMS THAT VIOLATE THIS POLICY WILL NOT BE ACCEPTED FOR STORE CREDIT

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Shipping Charges:

• Shipping charges (original and return) are the customer’s responsibility.

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How to Return an Item:

 

1. Ensure your item(s) meet the return conditions listed above.

2. Package your item(s) securely and include a copy of your receipt or order confirmation.

3. Ship the package to the following address

 

 

Loosa Apparel + Gift Boutique

Attn: Returns Dept.
11521 Howard Ave Northport Alabama 35475