At Loosa Boutique, we strive to ensure your complete satisfaction with every purchase. For online orders, returns are accepted within 10 days from the day of delivery. For items bought through in-store pickup or at special events, the return or exchange period is 10 days from the date of purchase. All returned items must be unworn, unwashed, and in their original condition with tags attached. This policy allows us to maintain the high standards of quality and elegance that define Loosa Boutique while providing you a fair timeframe to make sure your selections perfectly elevate your style.